• Manage an 16-computer faculty lab, including updating software on the systems
• Train and tutor faculty on WebCT
• Provide software support for faculty
• Create and teach workshops for faculty and staff on various software programs including WebCT and Office 2003
• Train faculty on the pedagogy of online teaching
• Assist the faculty convert face-to-face classes to online courses
• Create tutorials using Macromedia Contribute on WebCT functions and Microsoft Office 2003
• Facilitate "Strategies and Realities of Teaching Online" for faculty at both the Carlsbad and Alamogordo campuses
• Convert VHS tapes and DVD to online format for online course delivery
• Create and manage the online Faculty Community through WebCT
• Maintain the Title V Co-Op, Title V, and Learning Technology Center web sites
• WebCT Certified Senior Trainer
• Certified Online Instructor certification – completed by January 2006
• Created and taught “Welcome to the Internet” workshop for approximately 1,100 patrons over a one-year period.

• COLL 101 - College/Life Success (online)
• CS 110 G - Introduction to Computer Literacy (online)
• OECS 215 - Introduction to Spreadsheets
• OECS 270 – Introduction to Page Layout using Adobe PageMaker
• OECS 260 – Introduction to HTML
• OEGR 140 – Introduction to Page Design using Adobe InDesign
• OECS 110 - Introduction to PowerPoint
• OECS 111 - Introduction to Outlook
• UNIV 110 - Introduction to Computers (part of Developmental Studies)

Web Designer and Business Owner

• Owned and operated a web design business using Dreamweaver, Fireworks, Photoshop, Illustrator, PageMaker, and all Microsoft Office products
• Managed approximately 120 clients’ websites, domains, and domain names
• Maintained and managed a Linux web server
• Managed 15+ subcontractors in different areas of expertise
• Created basic HTML websites for clients
• Created advanced websites including e-commerce sites using PHP and other technology
• Provided software, hardware, and marketing support for clients
• Created printed documents for clients
• Installed Windows-based networks for clients
• Built personal computers from used parts for clients
• Provided back-up support for a local computer business in Windows 2000 networks and personal computer application software
• Created and maintained the Lakeview Christian Home website
• Created and maintained the Carlsbad Public Library web site as librarian

• Provided Novell Netware 3.12 support
• Installed and maintained Novell networks throughout a hospital system
• Provided software and hardware technical support and training
• Provided technical support on software and hardware used at all locations of the company (across the United States)
• Provided customer software and hardware support.
• Maintained all store accounts, ordering, and managed approximately five employees.
• Ordered, installed and maintained all computers, which were Windows and Novell systems
• Installed and maintained the Novell Netware 3.12 network in the business office (Lakeview)
• Maintained two Windows 95 networks, one Windows NT 4.0 network, and one Novell 3.12 network
• Maintained and upgraded all computers in the library (approximately 29 PC’s)
• Provided computer network, software, and hardware support for other City departments
• Ordered all computer equipment and supplies for the library’s computer systems
• Wrote a grant to help provide computer systems and software for the library
• Cataloged all new library materials in the cataloging system using MARC format

• Created a user manual for proprietary software written for an IBM System/36 network utilized across the U.S. in all warehouse facilities
• Wrote articles for “The Laminator”, a weekly company newsletter.
• Creator and editor of “Inside Lakeview”, a biweekly employee publication
• Managing editor of “The Lakeview Story”